Terms of Service (Early Access)

1. These Terms

1.1 These Terms of Service (the "Terms") govern your access to and use of the Gram website at getgram.eu, the Gram application at app.getgram.eu, and any related tools, templates, reports, documents, files, notifications and support we make available (together, the "Service").

1.2 In these Terms, "Gram", "we", "us" and "our" mean the business operating under the name Gram at getgram.eu and app.getgram.eu. "You" and "your" mean the business that accepts these Terms, together with each individual you allow to use the Service on its behalf.

1.3 You accept these Terms by confirming your acceptance when you first sign in to the application, and in any event by creating or using an account, submitting data to the Service, or otherwise using the Service. We record the date and time of your acceptance and the version of these Terms accepted. If you do not agree to these Terms, do not use the Service.

1.4 The individual accepting these Terms confirms that they are authorised to enter into these Terms on behalf of the business they act for.

1.5 Our Privacy Policy at /legal/privacy and our Content and Output Disclaimer at /legal/disclaimer form part of these Terms.

2. Business use only

2.1 The Service is made available exclusively for business purposes. By accepting these Terms, you confirm that you are acting for purposes relating to your trade, business, craft or profession, and not as a consumer.

2.2 The Service is not offered to consumers and we do not intend to enter into consumer contracts. If you are a consumer, you may not use the Service.

3. Early access

3.1 The Service is provided in early access. It is under active development, is incomplete, and will contain errors, gaps and inaccuracies. Features may be added, changed, restricted, suspended or withdrawn at any time, in whole or in part, without notice.

3.2 We give no commitment as to availability, uptime, performance, response times, support, or the delivery of any feature. Any dates, plans or roadmaps we mention are indicative only and create no obligation.

3.3 The Service is not suitable for use as your sole basis for any regulatory registration, declaration, report, filing or payment. Sections 6 and 8 set out how the Service is to be used.

3.4 We may set and change usage limits, restrict features, require you to re-onboard, and migrate your account between environments.

3.5 You must keep your own copies of everything you provide to the Service and everything you generate with it. During early access, data may be lost, reset or deleted.

3.6 If we decide to discontinue the Service as a whole, we will aim to give account holders at least 30 days' notice beforehand so that data can be exported. This is a statement of intent and not a commitment, and it does not restrict our right under section 3.1 to change, restrict or withdraw individual features at any time.

4. Accounts and access

4.1 Accounts are created by us. Public self-registration is not currently available. We may decline, defer or withdraw access to the Service at our discretion.

4.2 Unless we agree otherwise in writing, one account is provided per business. Login credentials are personal and must not be shared, sold or transferred.

4.3 You are responsible for all activity that takes place under your account, for keeping credentials confidential and secure, and for notifying us without undue delay at hello@getgram.eu if you suspect unauthorised access.

4.4 You are responsible for keeping your account details accurate, including any email address used to receive notifications and reminders.

5. What the Service does

5.1 The Service combines sales data that you supply with packaging specifications that you supply in order to produce, among other things:

(a) calculated packaging quantities, material categorisations, recyclability classifications and indicative fee estimates for extended producer responsibility ("EPR") reporting;

(b) a per-market overview of registration requirements, thresholds, reporting cadences, deadlines and producer responsibility organisations, compiled from public sources;

(c) optional email reminders relating to dates that you or the Service have recorded; and

(d) documents relating to Regulation (EU) 2025/40 ("PPWR"), including an EU declaration of conformity and related records, which you complete, review, approve and sign.

5.2 All output of the Service is working material produced from data you provide and from reference data we compile. It is prepared for your own review and verification. It is not a filing, a submission, a certification or an assessment, and we do not submit, transmit or lodge anything on your behalf.

5.3 The scope of the Service is packaging compliance only, namely EPR and PPWR. The Service does not address any other requirement applicable to your products or your business, including the digital product passport, general product safety, product labelling, chemicals, textiles, electrical and electronic equipment, or batteries.

6. What Gram is not

6.1 Not advice. We are not a law firm, a tax adviser, an accountant, an auditor, a certification body, a conformity assessment body, a notified body or a producer responsibility organisation. Nothing in the Service constitutes legal, tax, accounting, audit or certification advice, and no adviser-client or attorney-client relationship arises between us.

6.2 Not a representative. We do not act as your agent and we are not, and do not accept appointment as, your authorised representative, authorised representative for extended producer responsibility, responsible person, importer or distributor under any EU or national rules. Where a market requires you to appoint such a person, that appointment is yours to make.

6.3 We do not act for you. We do not register you with any authority or producer responsibility organisation, do not file, submit or transmit any report, declaration or notification, do not sign any document, and do not make any payment on your behalf.

6.4 No certification of sufficiency. We do not certify, confirm or warrant the legal sufficiency, completeness or adequacy of any figure, categorisation, document, declaration, evidence item or record made available through the Service.

6.5 Reference data. Registration triggers, thresholds, reliefs, deadlines, reporting cadences, scheme names and similar information in the Service are compiled from public sources, which include national authorities, producer responsibility organisations and secondary sources such as sector publications and service providers. This information may be incomplete, outdated, disputed or incorrect, is not updated on any fixed schedule, and must be verified with the competent authority or scheme in the relevant market before you rely on it.

6.6 Market coverage. Fee rates and category mapping in the Service are currently developed for the Swedish scheme. Figures, article numbers, categories and files generated for other markets are indicative only, may apply Swedish classification logic, and are not suitable for filing in those markets without independent verification. We do not warrant that any output meets the format or content requirements of any authority or scheme in any market.

6.7 Reminders. Reminders and deadline indicators are provided as a convenience on a best-efforts basis. We do not warrant that any reminder will be generated, sent, delivered, received, timely, complete or correct, and only a limited number of markets have dates recorded from a verified source. You remain solely responsible for identifying and meeting your own deadlines.

6.8 Estimates. Fee figures are estimates calculated from the data you supply and from rate tables that may be superseded. They are not quotes, invoices or assessments, and the amount actually charged to you by any authority or scheme may differ.

7. Your data

7.1 Ownership. You retain all rights in the data, files, documents, text and other material you provide to or generate through the Service ("Customer Data"). These Terms transfer no ownership in Customer Data to us.

7.2 Licence. You grant us a non-exclusive, worldwide, royalty-free licence, for the duration of your use of the Service, to host, store, copy, transmit, display, adapt and otherwise process Customer Data to the extent necessary to provide, secure, support, maintain and improve the Service and to comply with applicable law.

7.3 Your warranties. You warrant that you have all rights, permissions and lawful bases necessary for us to process Customer Data as described in these Terms, and that Customer Data does not infringe any third-party right.

7.4 Data minimisation. The Service is designed so that your customers' personal data is neither needed nor stored. Order exports are read using a fixed list of permitted columns, and columns that appear to contain names, email addresses, telephone numbers or postal addresses are filtered out. You must not upload personal data beyond what is necessary for the Service, and you must not upload data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, data concerning a person's sex life or sexual orientation, or data relating to criminal offences or convictions.

7.5 Free-text fields. Certain fields we retain are under your control and can contain personal data if you place it there, including order tags, line-item titles, product and supplier names, notes and uploaded documents. You are responsible for what you place in them.

7.6 Aggregated data. We may generate and use aggregated and de-identified information derived from use of the Service, provided that it does not identify you, your customers or any other individual. We do not use Customer Data to train machine-learning models and we do not transmit Customer Data to third-party artificial-intelligence providers.

7.7 Processing on your behalf. Where we process personal data on your behalf, you are the controller and we act as processor on your documented instructions. A data processing agreement under Article 28 of Regulation (EU) 2016/679 is available on request and, once agreed, forms part of these Terms and prevails over this section 7 in respect of that processing.

7.8 Our access to Customer Data. You instruct us to access Customer Data where it is necessary to provide the Service, to give you support, to investigate and correct faults, to maintain the security and integrity of the Service, to operate and migrate our infrastructure, and to comply with law or a lawful request from an authority. Access is limited to those of our personnel and providers who need it for those purposes, and they are bound by confidentiality obligations. We do not access Customer Data for any other purpose.

8. Your responsibilities

8.1 Compliance is yours. You are solely responsible for your own compliance with EPR, PPWR and all other applicable law, including determining whether and where you have obligations, registering with the correct authorities and schemes, appointing any required representative, submitting reports and declarations, paying fees and charges, and retaining records.

8.2 Review before use. Before you submit, publish, sign, rely on or pay anything on the basis of the Service, you must verify it. This includes every weight, quantity, material, recyclability classification, category, article number, threshold, turnover figure, deadline, cadence, scheme name and fee. You must not treat any output as ready to file without checking it. Output produced from incomplete or incorrect input will be incorrect, and the Service cannot detect that your input is wrong.

8.3 Declarations of conformity. You alone decide whether to draw up, issue, revise, expire or withdraw a declaration of conformity, and you alone nominate its signatory. The signatory assumes responsibility under Article 39(4) PPWR. We do not assess whether the supporting evidence is adequate, and the Service may allow you to issue a declaration where supporting documentation is missing or incomplete. Doing so is your decision and your risk.

8.4 Public verification. If you issue a declaration of conformity, certain details become publicly accessible at a verification address without authentication, including the declaration number and status, the packaging description, your company name and registration number, the name and title of the signatory, the signing date and the retention period. You confirm that you are entitled to publish those details, that you have informed the signatory, and that you have a lawful basis for the publication.

8.5 Communications to third parties. If you use the Service to request documents or information from suppliers or other third parties, you instruct us to send those communications on your behalf, you confirm that you have a lawful basis for doing so, and you are responsible for their content and consequences.

8.6 Records. You are the record keeper. See section 12.

8.7 Your users. You are responsible for the acts and omissions of everyone who uses the Service through your account as if they were your own.

9. Acceptable use

9.1 You must not, and must not permit anyone else to:

(a) use the Service in breach of applicable law or for any unlawful, fraudulent or misleading purpose;

(b) access or attempt to access any part of the Service you have not been granted access to, any other customer's data, or any non-public interface, endpoint or environment;

(c) access the Service by automated means, or extract, scrape, harvest, index, re-utilise or bulk-copy content or reference data from it, whether in whole or in substantial part, other than as we expressly permit in writing;

(d) probe, scan or test the vulnerability of the Service, or breach or circumvent any security, authentication, quota or rate-limiting measure, without our prior written permission;

(e) copy, modify, translate, decompile, disassemble or reverse engineer the Service, or attempt to derive its source code, structure or reference data, except to the extent such restriction is prohibited by mandatory law;

(f) resell, sublicense, rent, lease or make the Service available to any third party, or use it to provide a service bureau, agency or consultancy offering to others, except with our prior written consent under section 9.4;

(g) upload or transmit malicious code, or any material that is unlawful, infringing, defamatory or harmful;

(h) present output of the Service to any authority, scheme, customer or third party as certified, verified, audited or approved by us; or

(i) impersonate any person, or misrepresent your identity, affiliation or authority.

9.2 We may set, apply and change technical limits, including rate limits, file-size limits, storage limits and volume limits, and may throttle, restrict or block traffic in order to protect the Service and its users.

9.3 If you discover a security vulnerability, please report it to hello@getgram.eu and give us a reasonable period to remedy it before disclosing it to anyone else.

9.4 Use on behalf of clients. If you are an accountant, agency, consultant or other adviser and wish to use the Service for your clients, you may do so only with our prior written consent, and subject to the following conditions:

(a) you hold a written mandate from each client to act on its behalf in relation to the matters you use the Service for, and you will provide evidence of it on request;

(b) you use a separate account for each client, and you do not combine the data of more than one client in a single account;

(c) each individual who uses the Service has their own credentials, and where the Service records who drafted, verified or signed anything, that record identifies the actual individual;

(d) you make clear to each client that the Service is provided in early access, that its output must be verified, and that neither you nor your client may rely on it as advice; and

(e) you remain responsible to us under these Terms for all use of the Service by you and by your clients as if it were your own, and you accept that we owe no duty and give no undertaking to your clients.

We may withdraw consent at any time if any of these conditions is not met.

10. Fees, pricing and early-access discounts

10.1 The Service is currently provided free of charge. No fees are payable by you unless we have separately agreed them with you in writing.

10.2 We may introduce charges for the Service or any part of it, set and change prices, introduce, change and withdraw plans, and move features between plans, at any time. Before we begin charging you for something we previously provided free of charge, we will give you at least 30 days' notice by email. You may terminate under section 11.2 before the change takes effect. If you continue to use the Service after it takes effect, you accept it.

10.3 Early-access discount. We intend to offer businesses that join during early access a continuing discount against our list prices once pricing is introduced. We have not committed, and do not commit, to any particular discount level, structure, scope, plan or duration, and we will set those terms when pricing is introduced. Any such discount applies against our list prices as they change from time to time, does not fix or cap any price, does not entitle you to any particular plan or feature, and does not create any right to compensation if it is changed, replaced or ends. No statement on our website, in marketing material or in correspondence constitutes a binding price commitment, and no such statement forms part of these Terms.

10.4 All prices, once introduced, are exclusive of VAT and other taxes, duties and charges, which you are responsible for in addition. You are responsible for your own tax position, including any reverse-charge obligation.

10.5 Fees and charges payable to authorities, producer responsibility organisations and other third parties are yours, are not included in anything we provide, and are payable by you directly to them.

11. Term, suspension and termination

11.1 These Terms apply from the moment you first access the Service and continue until terminated.

11.2 You may terminate at any time and for any reason by ceasing to use the Service and notifying us at hello@getgram.eu.

11.3 We may terminate these Terms and your access for convenience by giving you 30 days' notice by email.

11.4 We may suspend or restrict your access, or terminate these Terms, with immediate effect where:

(a) you are in material breach of these Terms, or in breach of them and have not remedied the breach within 10 days of our notice;

(b) your use presents a risk to the security, integrity, availability or lawful operation of the Service or to another customer;

(c) your use is unlawful, or we reasonably suspect that it is;

(d) we are required to do so by law, by a competent authority, or by one of our own providers;

(e) fees have been introduced and agreed and remain unpaid 14 days after a reminder; or

(f) you become insolvent, enter liquidation or company reorganisation, suspend payments, or cease to carry on business.

11.5 Where we act under section 11.4 we will, so far as is lawful and practicable, notify you of the reason, limit any suspension to what is reasonably necessary in scope and duration, lift it once the cause has been resolved, and where the cause is capable of being remedied give you a reasonable opportunity to remedy it before terminating.

11.6 Export window. On termination for any reason other than under sections 11.4(c) or 11.4(d), we will keep your account and Customer Data available for export for 30 days from the date of termination. Where we terminate under sections 11.4(c) or 11.4(d), we will make Customer Data available for export where it is lawful and reasonable to do so. It is your responsibility to export within that window.

11.7 After the export window we may delete your account and Customer Data. We are under no obligation to retain, archive or reproduce Customer Data after termination. See section 12.

11.8 Sections 1.2, 6, 7.1, 7.6, 8, 9.1, 12, 13, 14, 15, 16, 17, 20, 21, 22 and 23, and any rights or liabilities that have already accrued, survive termination.

12. Records and retention: you are the record keeper

12.1 EPR and PPWR impose record-keeping and retention obligations on you. Under PPWR these include retaining the declaration of conformity and the technical documentation for a defined period after the packaging is last placed on the market, generally five years for single-use packaging and ten years for reusable packaging. Those obligations are yours and cannot be discharged by us.

12.2 The Service is not an archive, a records-management system, a document-retention service or a long-term storage service. Any retention period, expiry date or countdown shown in the Service is an informational calculation based on the data you have entered. It is not a commitment by us to retain anything.

12.3 We do not warrant that any report, figure, document, declaration, evidence item or record will remain available in the Service, will be preserved for any period, or can be restored or reproduced. Material may be lost, including as a result of changes to our infrastructure, and will be deleted following termination in accordance with section 11.

12.4 You must download and independently retain your own copies of everything you need in order to meet your own obligations, at the time you generate it. If you require contractual retention, archiving, escrow or restoration commitments, they must be agreed separately with us in writing.

13. Intellectual property

13.1 We and our licensors own the Service and all intellectual property rights in it, including its software, interfaces, design system, brand, templates, calculation logic, glossary, guides, articles, illustrations and the compilation, structure and presentation of our reference data. Nothing in these Terms transfers any of those rights to you.

13.1.1 Our reference data, including our per-market compilation of registration requirements, thresholds, reliefs, deadlines, cadences, schemes, sources and citations, is a database in which we hold rights, including the database right under Directive 96/9/EC as implemented in Sweden. You may not extract or re-utilise the whole or a substantial part of it, and you may not carry out repeated and systematic extraction of insubstantial parts, whether manually or by automated means.

13.2 We grant you a limited, non-exclusive, non-transferable, revocable licence, for the duration of your use of the Service, to access and use the Service for your own internal business purposes. You may use output you generate for your own compliance purposes, including providing it to authorities, producer responsibility organisations, your advisers and your auditors.

13.3 You may not use our name, logo or other marks without our prior written consent, other than to refer factually to your use of the Service.

13.3.1 References. We may identify you as a user of the Service, and use your business name and logo for that purpose, on our website, in presentations and in marketing material. If you do not want us to, tell us in writing at hello@getgram.eu and we will stop and remove existing references within a reasonable time. We will not disclose your data, your figures or any detail of your compliance position in any reference without your consent.

13.4 Feedback. If you give us suggestions, requests, comments or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable licence to use and exploit it without restriction, attribution or compensation. Feedback is not your confidential information.

13.5 Our website content, including guides, glossary entries and country information, is provided for information. You may read it, link to it and quote short extracts with attribution. You may not substantially reproduce, republish, redistribute or commercially exploit it without our written consent.

14. Confidentiality

14.1 Each party may receive non-public information from the other, including in our case pre-release features, pricing discussions, product plans and technical information about the Service. Each party will keep such information confidential, use it only in connection with the Service, and disclose it only to those of its personnel and advisers who need it and who are bound by equivalent obligations.

14.2 These obligations do not apply to information that is or becomes public without breach, was already lawfully known to the recipient, is independently developed, or must be disclosed by law or by a competent authority, provided that the recipient gives notice where lawful and practicable.

14.3 Talking about the Service. You are free to say that you use Gram, to describe your experience of it, and to discuss it publicly. You may not publish screenshots, recordings or detailed descriptions of features that are not generally available, of unreleased functionality, or of parts of the Service we have identified to you as not yet complete, without our prior consent. We will not withhold consent unreasonably.

14.4 These obligations continue for three years after termination. Customer Data is protected under section 7 and under any data processing agreement, rather than under this section.

15. Disclaimers

15.1 The Service is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions, representations and other terms, whether express, implied, statutory or otherwise, including any implied warranty of satisfactory quality, merchantability, fitness for a particular purpose, accuracy, completeness, currency or non-infringement.

15.2 Without limiting section 15.1, we do not warrant that:

(a) the Service will be available, uninterrupted, timely, secure or free from error or defect;

(b) any figure, categorisation, classification, article number, threshold, deadline, document or file produced by the Service is accurate, complete, current, or suitable for submission to any authority or scheme;

(c) use of the Service will result in compliance with any legal obligation, or will prevent any fine, penalty, charge, assessment, audit, enquiry or enforcement action;

(d) our reference data reflects the law, thresholds, fees or deadlines in force in any market at any time;

(e) any reminder or notification will be generated, sent, delivered or received; or

(f) Customer Data will not be lost, altered or become unavailable.

15.3 You accept sole responsibility for the decisions you take on the basis of the Service and for the results of those decisions.

16. Limitation of liability

16.1 To the fullest extent permitted by law, we are not liable for any of the following, however arising and whether or not foreseeable:

(a) indirect, special, incidental, consequential or punitive loss or damage;

(b) loss of profit, revenue, turnover, business, contracts, opportunity, goodwill or reputation;

(c) loss, corruption or unavailability of data;

(d) wasted expenditure, wasted management or staff time, or the cost of procuring substitute services;

(e) any EPR, PPWR, packaging, licence, membership, scheme or environmental fee, tax, levy, charge or contribution, whether or not you would have paid it had you not used the Service;

(f) any administrative fine, sanction, penalty, surcharge, late-payment charge, interest, retroactive assessment or estimated assessment imposed on you by any authority, court or producer responsibility organisation;

(g) the cost of preparing, correcting, re-preparing, re-submitting or reconciling any report, declaration, registration or filing; or

(h) any product recall, withdrawal, detention, market restriction or sales interruption.

16.2 Subject to section 16.3, our total aggregate liability arising out of or in connection with these Terms and the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to:

(a) SEK 5,000, in respect of any period during which the Service is provided to you free of charge; and

(b) otherwise, the greater of SEK 5,000 and the total fees you have actually paid us for the Service in the twelve months immediately before the event giving rise to the liability.

16.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law, including liability caused by intent or gross negligence, liability for death or personal injury caused by negligence, or liability for fraud or fraudulent misrepresentation.

16.4 You must bring any claim under or in connection with these Terms within twelve months of the date on which you first became aware, or ought reasonably to have become aware, of the circumstances giving rise to it. After that period the claim is barred.

16.5 The exclusions and limitations in sections 15 and 16 reflect the allocation of risk between us in a service that is provided in early access and without charge, are a condition of our willingness to provide the Service, and apply even if any remedy is found to have failed of its essential purpose. Each of them operates separately, and if any is held unenforceable the remainder continue to apply.

17. Indemnity

17.1 You will indemnify us against all claims, demands, proceedings and investigations brought by any third party, including any authority or producer responsibility organisation, and against all resulting losses, liabilities, fines, damages, costs and reasonable legal fees, to the extent they arise from:

(a) Customer Data, or your right to provide it to us;

(b) any report, registration, declaration, publication, filing or payment you make, or fail to make;

(c) your breach of these Terms or of applicable law; or

(d) any communication sent to a third party at your request through the Service.

17.2 We will notify you of any such claim without undue delay. You may take control of its defence and settlement, provided that you do not settle in a way that imposes any obligation or admission on us without our consent. We will give you reasonable cooperation at your cost.

18. Force majeure

18.1 Neither party is liable for any failure or delay in performance caused by an event beyond its reasonable control, including act of God, natural disaster, fire, flood, epidemic, war, civil unrest, terrorism, sabotage, strike, embargo, sanctions, change of law, act of any authority, failure of the public internet, failure or interruption of a hosting, network, database, payment or email provider, cyber attack or power failure. This does not apply to payment obligations.

19. Changes to these Terms

19.1 We may change these Terms. Where a change is material and adverse to you, we will give you at least 30 days' notice by email or through the Service before it takes effect. Other changes take effect when published.

19.2 If you do not accept a change, you must terminate under section 11.2 before it takes effect. If you continue to use the Service after it takes effect, you accept it.

20. Assignment and change of operator

20.1 We may assign, novate, transfer, subcontract or otherwise deal with these Terms and any of our rights and obligations under them, in whole or in part, without your consent, including to a company incorporated or acquired to operate the Gram business, and in connection with any reorganisation, financing, merger, or sale of business or assets. Any such transfer takes effect on notice to you, and on that transfer the transferee replaces us as a party to these Terms.

20.2 You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent, which will not be unreasonably withheld in connection with a sale of your business.

20.3 We may use subcontractors and third-party providers, including hosting, database, email and analytics providers, in providing the Service. We remain responsible to you for the Service under these Terms.

21. Notices

21.1 Notices to us must be sent to hello@getgram.eu. Notices to you will be sent to the email address registered on your account, or given through the Service.

21.2 A notice sent by email is deemed received at the start of the next business day after it is sent, provided the sender has not received a delivery-failure message.

22. General

22.1 These Terms, together with the documents referred to in section 1.5 and any data processing agreement, constitute the entire agreement between us in relation to the Service, and supersede all prior discussions, proposals, representations and marketing statements. Neither party has relied on any statement not set out in them. This does not limit liability for fraud.

22.2 Where there is a conflict, the following order of precedence applies: any separately signed written agreement between us; any data processing agreement; these Terms; the Privacy Policy; the Content and Output Disclaimer.

22.3 If any provision is held invalid, unlawful or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible severed, and the remaining provisions continue in force. Where a limitation of liability is held unenforceable, it is replaced by the greatest limitation permitted by law.

22.4 A failure or delay in exercising any right is not a waiver of it, and no waiver is effective unless given in writing.

22.5 Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between us.

22.6 No person other than you and us has any right to enforce these Terms.

22.7 These Terms are drawn up in English. Any translation is provided for convenience, and the English version prevails.

23. Governing law and jurisdiction

23.1 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, including non-contractual disputes and claims, are governed by Swedish law, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

23.2 Arbitration. Any dispute, controversy or claim arising out of or in connection with these Terms, or their breach, termination or validity, will be finally settled by arbitration in accordance with the Rules for Expedited Arbitrations of the Arbitration Institute of the Stockholm Chamber of Commerce.

23.3 The seat of arbitration is Stockholm. The language of the arbitration is Swedish, unless either party requires English, in which case it is English.

23.4 The arbitration proceedings, and all information, documentation and awards arising from them, are confidential. Neither party may disclose them except where required by law, by a regulatory obligation, or in order to enforce or challenge an award.

23.5 Exceptions. Notwithstanding section 23.2, either party may:

(a) bring proceedings before the Swedish general courts, or apply to the Swedish Enforcement Authority, for the recovery of an undisputed monetary claim; and

(b) apply to any competent court for interim, protective or injunctive relief, including measures to protect confidential information or intellectual property, without that application constituting a waiver of the arbitration agreement.

23.6 If the arbitration agreement in section 23.2 is held to be invalid or unenforceable in whole or in part, the dispute will instead be settled by the Swedish general courts, with Stockholm District Court as the court of first instance.

24. Contact

Questions about these Terms: hello@getgram.eu